Privacy Policy

1. Introduction

Welcome to xSquad ("we", "our", or "us"). We operate the xSquad project management platform accessible at https://xsquad.cl. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us when you:

• Create an account (name, email address, password)
• Sign in with Google (name, email, and profile picture from your Google account)
• Create or manage projects, issues, sprints, and other content
• Communicate with other users or with us

We also collect certain information automatically, including IP address, browser type, device information, and usage data (pages visited, features used, time spent).

3. How We Use Your Information

• To provide, maintain, and improve the xSquad platform
• To create and manage your account
• To send transactional emails (account verification, password resets, notifications)
• To send optional product update emails (you can opt out at any time)
• To monitor and analyze usage trends to improve user experience
• To detect and prevent fraudulent or unauthorized activity

4. Google Sign-In

When you choose to sign in with Google, we receive your name, email address, and profile picture from Google as permitted by your Google account settings. We do not receive your Google password. The information received is used solely to create and manage your xSquad account. We do not share your Google account data with third parties beyond what is necessary to operate the service.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your team: project data is visible to members of your projects according to their assigned roles.
• Service providers: we use third-party services (email delivery, hosting, analytics) that process data on our behalf under strict confidentiality agreements.
• Legal requirements: we may disclose information if required by law or in response to valid legal process.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymize your information within 30 days of your request, except where retention is required by law.

7. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), and JWT-based authentication with short-lived tokens. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Data portability (receive a copy of your data in a structured format)

To exercise these rights, contact us at privacy@xsquad.cl.

9. Cookies

We use localStorage (not cookies) to store your authentication tokens on your device. We may use minimal analytics cookies to understand how users interact with our platform. You can control cookie settings through your browser preferences.

10. Children's Privacy

xSquad is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Your continued use of xSquad after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: